The Management of Ibadan Electricity Distribution Company (IBEDC) Plc, has said that several measures had been put in place to ensure its network stability and smooth operations throughout the holiday season.
IBEDC’s Managing Director, Engr. Francis Agoha, in a statement on Tuesday in Ibadan urged customers to avoid energy theft, including tampering with meters or making illegal connections.
Engr. Agoha warned against tampering with electrical installations due to their severe safety risks, including the potential for injury or fatality.
He urged customers to prioritize safety and energy responsibility by reporting any faults, energy theft, or other issues to IBEDC offices or the Customer Care Line: 07001239999.
“Energy theft is a criminal act that affects service quality for everyone and hampers our collective progress. I encourage customers to report any suspicious activities immediately,” he said.
The Managing Director highlighted that the birth of Jesus Christ symbolizes sacrificial love — a virtue that humanity should strive to embody.
He advised customers to use IBEDC secure and convenient payment platforms to ensure an uninterrupted electricity supply during the holidays.
“In anticipation of customer needs during the holidays, we are fully prepared to address faults quickly to minimize disruptions in power supply.
“These platforms include the IBEDCPAY app (available on Android and iOS), Quickteller, Payarena, Jumia, Watu, Buypower, IRecharge, and ATMs. IBEDC offices will be open from 9 am to 3 pm during the holiday to report faults, make inquiries, bill payments, and vending services.
“We sincerely thank our customers for their continued support throughout the year and urge everyone to prioritize safety by avoiding hazardous practices, such as cooking under power lines, drunk driving, etc.,” he said.
